Store Policies

Terms & Conditions
 

TERMS AND CONDITIONS OF USE
THE FOLLOWING TERMS AND CONDITIONS OF USE AGREEMENT (hereafter "Terms") governs your use of our website (hereafter "web site"). It is vitally important that you read the Terms carefully, as your use of the web site will automatically constitute your agreement to be legally bound by the terms and conditions set out herein. These Terms also govern your use or purchase of the products/services provided through or in connection with the web site (hereafter "services"). Each time you use our services, you acknowledge that you have read these Terms and agree to be legally bound by them. If you do not agree to be bound by these Terms, you may not use the website(s) or the services provided by Business through its web site(s).

This website is owned by Fusion Sportswear Ltd, a company registered in Scotland under registration number SC457566, whose registered office is at:
Unit 5, Glenburn Road, Prestwick. KA9 2NS. Our VAT Registration Number: GB170664604

The following words used in these Terms shall have the following meanings:

•    “Personal Information” shall mean all data and/or information provided by and about User, including e-mail address (es), name, address, credit card, or other payment information, etc.;
•    "Business web site" shall mean all web sites on which Business provides products and/or services.
•    "Business User" shall mean all Users of the Business web site(s) and services.
•    "Business Products and Services" shall mean all products and/or services provided directly by Business;
•    “3rd–Parties” include all advertisers, partners and affiliate vendors that are included on, or linked to, the Business web site(s).

 

ORDERING GOODS FROM US

Individuals: These terms of sale apply to all goods and services supplied by Fusion Sportswear Ltd via https://www.fusionshop.co.uk. The website is governed by the following terms and conditions; they do not affect your statutory rights.


Business to Business Site Visitors: You are registered with us as a business customer and these are the Terms and Conditions of sale that apply to transactions between you and us. By purchasing any products (the "Product(s)") or services (the “Services”) and by using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.

 

Description and price of goods
We have taken care to describe and show items as accurately as possible. Despite this, slight variations in items may occur. We provide you with product information on https://www.fusionshop.co.uk. If there is anything which you do not understand, or if you wish to obtain further information, please contact our customer services team on 01292286827.
Product images are for illustrative purposes only. Although we have made every effort to display colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the products. Your products may vary slightly from those images.
We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable). We reserve the right to alter all product pricing without notice.
All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT, but we shall show VAT separately and include it in the total price.
Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.

Placing an order
You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
The contract is subject to your right of cancellation (see below).
Any order placed by you for goods advertised on our website is an offer by you to purchase the goods selected in your order. No contract exists between you and us for the sale of any goods until we have received your order and accepted it (which we may do at our discretion).
We may refuse at our discretion to accept an order:
(a) where we cannot obtain authorisation for your payment;
(b) if there has been a pricing or product description error; or
(c) if you do not meet any eligibility criteria set out in our terms and conditions.
(d) where goods ordered by you are not available;
(e) if we do not deliver to your area;
Where we do not accept your order but have processed your payment, we will re-credit your account with any amount deducted by us from your debit or credit card as soon as possible, but in any event within 30 days of your order. We will not be obliged to pay any additional amount as compensation for disappointment.
You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.

Payment
Payment can be made by any of the options advertised on our website. Payment shall be due at time of order. If payment fails your order will be cancelled. There will be no delivery until clear funds have been received.
Payment online: Our secure server software encrypts all your payment card details. The process scrambles all the information, allowing no unauthorised third party to intercept the data. Your browser will confirm that you are shopping in a secure environment by showing either a locked padlock icon or an image of a padlock next to the payment details in the relevant area of the website.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. During security checks we may ask for additional information or documentation to help support the data you supplied.
Please be aware that if you are using Paypal as your payment method we reserve the right to not ship to unconfirmed addresses.

Consumer right of return and refund
This clause only applies if you are a consumer.
If you are a consumer, you have a legal right to cancel a contract during the period set out below. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a product, you can notify us of your decision to cancel the contract and receive a refund. Advice about your legal right to cancel the contract is available from your local Citizens' Advice Bureau or Trading Standards office.
However, this cancellation right does not apply in the case of:
Any made-to-measure or custom-made products, products made to your specification, clearly personalised or badged.

Returns
All goods supplied by Fusion Sportswear Ltd are from official sources and are covered by the normal manufacturer's warranty. If an exchange or refund is required, the items should be returned to us in their original condition and packaging within 28 days of your purchase.
Unfortunately, we cannot accept the return of an item that has been personalised or badged, unless it is a fault of the manufacturer. We do however reserve the right to deal with such issues on a case by case basis. This does not affect your statutory rights.
In all cases, the items returned must be in their original condition, which includes any packaging. For example, socks etc. are to be returned in their original undamaged bag. All goods will be inspected on return. The goods are your responsibility until they reach our warehouse.
BEFORE returning any items, any customer must first contact Fusion Sportswear Ltd via E-mail (info@fusionsportswear.co.uk) and all returns are subject to approval by Fusion Sportswear Ltd.  Return of items will be at your own cost and risk. We recommend you use a tracking service as we cannot be held responsible for items lost in the post.
We will refund the monetary value of approved returns once they have been received. They will be refunded at your purchase price. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.
We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with. This does not affect your statutory rights.


Please address return parcels to:

Returns Department,
Fusion Sportswear Ltd
Unit 5
Glenburn Road
Prestwick

KA9 2NS

Delivery
We will endeavour to dispatch orders within 21 days from club shop closing date dependent on stock availability (closing date shown on club shop webpage). You will receive an e-mail if there is an extension to this timescale.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing, at our contact address, of the problem within 28 working days of the delivery of the goods in question.
Business Purchases: If you fail to take delivery of the Products and without prejudice to any other rights and remedies available to us, we may:
(a) store the Products until actual delivery and charge you the reasonable costs (including, without limitation, insurance) of storage;
(b)sell the Products at the best readily obtainable price and either:– (i) where you have not already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any excess over the price you agreed to pay for the Products or charge you for any shortfall below the price you agreed to pay for the Products; OR (ii) where you have already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any proceeds received.

Import Duty
Goods dispatched to other countries outside of the EU may be liable to Import Duty, Tax or VAT. When ordering from us you agree to pay any such Duties which may be imposed by your country's government.
If you refuse to pay any Import Duty / Tax / VAT imposed and thereby prevent delivery of your order you will remain liable for the purchase price of the product/s and any Import Duty / Tax / VAT or penalty imposed by your government.

Title for Consumers
Title in any products ordered from us does not pass to you, the purchaser until we have received and processed a valid payment, and that payment has been made into our own bank account and your order has been shipped.

Title for Business Orders
The Products are at your risk from the time of delivery. Ownership of the Products shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of: the Products; and all other sums which are or which become due to us from you on any account. We shall be entitled to recover payment for the Products even though ownership of any of the Products has not passed from us.
Until ownership of the Products has passed to you, you must:
(a) store the Products (at no cost to us) separately from all your other products and products of any third party in such a way that they remain readily identifiable as our property; and
(b) not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; maintain the Products in satisfactory condition and keep them insured on our behalf for their full price against all risks
Your right to possession of the Products shall terminate immediately if:
(a) you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency or we have reason to believe that any of the above are likely to occur; or
(b) you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or
(c) you encumber or in any way change any of the Products.
You grant to us, our agents and employees an irrevocable licence at any time to enter any premises where the Products are or may be stored in order to inspect them, or, where your right of possession has terminated, to recover them.

Faulty or Damaged Product
Please note that any products returned to us which you claim to be defective will be checked and verified by our technicians. Any returned products that are not found to be defective will be returned to you and we shall charge you for the returned transport costs via your original payment method or hold the product until full payment has been received by us for the return transport costs.
If you notify a problem to us under this condition, our only obligation will be, at your option:
(a) to make good any shortage or non-delivery;
(b) to replace or repair any goods that are damaged or defective; or
(c) to refund to you the amount paid by you for the goods in question in whatever way we choose.
Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as above.

Limitation of Liability
The Business will not be liable to you for any loss or damage in circumstances where:
(a) There is no breach of a legal duty owed to you by the supplier or by its employees or agents;
(b) Such loss or damage is not a reasonably foreseeable result of any such breach;
(c) Any increase in loss or damage resulting from breach by you of any term of this contract.
Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Links to and from Other Web Sites
Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.

Newsletters
Fusion Sportswear Ltd, sometimes, sends out a newsletter and/or other informational emails (collectively referred to as "Newsletters") to all Users. In these Newsletters, we may inform you about new services, features or products. User may choose to unsubscribe from the Newsletter at any time by contacting us at: info@fusionsportswear.co.uk.

License and Copyright
The Business web site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound and the entire content of the web site is copyrighted as a collective work under UK and International copyright laws. The Business owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part. Except as otherwise expressly permitted under copyright law or these Terms, no copying, redistribution, re-transmission, publication or commercial or non-commercial exploitation of downloaded material will be permitted without the express written permission of Business and the copyright owner. Elements of the web site are protected by trade dress, trademark, unfair competition and other laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors.
You are permitted to print and download extracts from this website for your own private use on the following basis:
(a) no documents or related graphics on this website are modified in any way;
(b) no graphics on this website are used separately from accompanying text; and
(c)any of our copyright and trade mark notices and this permission notice appear in all copies.

Copyright Infringement

In accordance with UK and International law, any notifications of claimed copyright infringement should be sent to us immediately. Such notification can be sent by email, to info@fusionsportswear.co.uk or by letter to: Fusion Sportswear Ltd, Unit 5, Glenburn Road, Prestwick, KA9 2NS.
REGISTRATION
To register with https://www.fusionsportswearshop.co.uk you must be at least 18 years of age.
Each registration is for a single user only, whether or not acting on behalf of a company or other organisation. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
User must complete the registration process by providing Business with current, complete and accurate information as prompted by the applicable registration form. User also will choose a password and a User name.
Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
User is entirely responsible for maintaining the confidentiality of any password and account information. Furthermore, User is entirely responsible for any and all activities that occur under its account. User agrees to notify Business immediately of any unauthorized use of their account or any other breach of security. Business will not be liable for any loss that may incur as a result of someone else using User’s password or account, either with or without their knowledge. However, User could be held liable for losses incurred by Business or another party due to someone else using their account or password
We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
We may deny access to any User, at any time, and for any reason. In addition, Business may, at any time, transfer rights and obligations under these Terms to any current or future Business subsidiary or business unit, or any companies or divisions or any entity that acquires Business or any of its assets.

Disclaimer
While the Business uses reasonable efforts to include accurate and up-to-date information, the Business specifically disclaims any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or operability or availability of information or material displayed in any and all Business web sites, either now operating or created in the future. The Business disclaims any responsibility or liability for the deletion, failure to store, mis-delivery, or untimely delivery of any information or material. The Business disclaims any responsibility or liability for any harm resulting from downloading or accessing any information or material on the Internet through the Business web site.
The Business does not make any warranties or representations regarding any data, service and/or information provided or made available by any user on any of the Business web sites or on any external web sites linked to them. In particular, the Business does not warrant or represent that said data, service and/or information is true or accurate, or that it fulfils or serves any particular purpose.
Without limiting the foregoing, under no circumstances shall the Business be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of 3rd-parties, or loss of or fluctuations in heat, light, or air conditioning.
COMPANY WEB SITES AND ALL MATERIALS, INFORMATION, PRODUCTS AND SERVICES INCLUDED IN THE COMPANY WEB SITES, ARE PROVIDED "AS IS," WITH NO WARRANTIES EXPRESSED OR IMPLIED. THE COMPANY EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS, IMPLIED AND STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. THE COMPANY DISCLAIMS ANY WARRANTIES REGARDING THE SECURITY, RELIABILITY, TIMELINESS AND PERFORMANCE OF THE COMPANY WEB SITES. COMPANY DISCLAIMS, ANY WARRANTIES FOR ANY INFORMATION OR ADVICE OBTAINED THROUGH THE COMPANY WEB SITES. THE COMPANY DISCLAIMS ANY WARRANTIES FOR SERVICES OR PRODUCTS RECEIVED THROUGH OR ADVERTISED ON THE COMPANY WEB SITES OR RECEIVED THROUGH ANY LINKS PROVIDED BY THE COMPANY WEB SITES AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED THROUGH ANY LINKS OR ANY USER CONTRIBUTIONS PROVIDED TO THE COMPANY WEB SITES.
THE USER UNDERSTANDS AND AGREES THAT THEY DOWNLOAD OR OTHERWISE OBTAIN MATERIAL OR DATA THROUGH THE USE OF THE COMPANY WEB SITES AT THEIR OWN DISCRETION AND RISK AND THAT THEY WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO THEIR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY IN ALL CASES. THE USER MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.
THE COMPANY AND ITS WEB SITES ARE NOT RESPONSIBLE OR LIABLE FOR CONTENT POSTED BY USERS, 3rd-PARTIES, ACTIONS OF ANY 3rd-PARTY OR FOR ANY DAMAGE TO, OR VIRUS THAT MAY INFECT, A USER’S COMPUTER EQUIPMENT OR OTHER PROPERTY.

Liability
The Business may modify, suspend, discontinue or restrict the use of any portion of the Business web site, including the availability of any portion of the content at any time, without notice or liability.
User acknowledge and agree that it is virtually impossible to achieve continuous, uninterrupted availability of the Business or any other, web site. While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Our liability (and that of our officers, directors, employees, shareholders or agents) of any kind (including our own negligence) with respect to our website or service for any one event or series of related events is limited to the total fees which you have paid to us in the 12 months before the event(s) complained of.
In no event (including our own negligence) will we be liable for any:
(a) economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings);
(b) loss of goodwill or reputation;
(c) special, indirect or consequential losses; or
(d) damage to or loss of data
(even if we have been advised of the possibility of such losses).
Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.

Indemnity
You agree to indemnify, defend and hold harmless the Business, its web site(s) and each of its respective advertisers, partners, suppliers, licensors, officers, directors, shareholders, employees, representatives, contractors, agents and sub-licensees, from any and all claims (including but not limited to claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages (including attorneys' fees and court costs) arising from or relating to any allegation regarding:
1. Your use of the Business web site(s);
2. The Business's use of any your content or information, as long as such use is not inconsistent with these Terms;
3. Information or material provided through your IP address, even if not posted by you or
4. Any violation of these Terms by you.
 

Dispute resolution. Consumer Reviews and use of Social Media
We endeavour at all times to provide high standards in retail and business and recognise and support the importance of the use of social media and the Internet to alert the public when such standards are not met. However, we believe that complaints should not be published in a manner that is unfair or unreasonable as to content and manner of publication and, for this reason, the following terms are agreed by yourself and ourselves to regulate how to proceed when you feel that reasonable standards have not been met.
If you post any comment on our service or products on any website other than the Business's website, you agree that:-
I) you will not include any statement that is untruthful or malicious.
II) you will do all that is possible to enable the Business to post to the same website a comment in response and ,if such is not possible, you will include such response in full in a comment posted by yourself on the same website
III) you will agree to participate in a form of alternative dispute resolution accredited by the Trading Standards Institute of the United Kingdom under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and recommended, as appropriate for the nature of the dispute, on request by the Business of the service operated at https://www.fusionshop.co.uk
 

Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with Scottish law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Scottish courts where the claim is brought by you. We nevertheless retain the right to bring proceedings against you for any threatened or actual breach of these terms and conditions in your country of residence, registration or business or any other relevant country.
We do not warrant that materials, services or information for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
 

Miscellaneous
If any provision of these Terms is, for any reason, invalid and/or unenforceable, as determined in an appropriate Court of proper jurisdiction, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. You agree to replace an invalid and/or unenforceable provision with a valid and/or enforceable provision that most closely approximates the intent and economic effect of the invalid and/or unenforceable provision and shall be interpreted most favourably, when possible, to the benefit of the Business.
Section Titles : The section titles used in these Terms are purely for convenience and carry with them no legal or contractual effect.
Incident Reporting : Any complaints regarding violations of these Terms by a User should be directed to customer services at info@fusionsportswear.co.uk. Where possible, include details that would assist the Business in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).
Complaints Procedure : We are very proud of our high standards of customer service however, in the event that we fail in meeting these standards, please do not hesitate to contact us at Fusion Sportswear Ltd, Unit 5, Glenburn Road, Prestwick, KA9 2NS or info@fusionsportswear.co.uk

Online Acceptance
You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions
If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.
These Terms represent the entire understanding between the user and the Business and supersedes any prior statements or representations. THE USER AGREES TO THE TERMS OF THIS ONLINE AGREEMENT, by using the web site, it’s services, sign up, posting, downloading and uploading content, and understands that it is entering into a binding and legal agreement with Business.
You agree to file any claim regarding any aspect of this web site or these Terms within six (6) months of the time in which the events giving rise to such alleged claim began, or you agree to waive such claim. You also agree that no claim subject to these Terms may be brought as a class action or in any other jurisdiction than Scottish courts.

These Terms and Conditions were last updated, and became effective, on 01/09/2020.

Contact Information : Our contact details are as follows:
 Fusion Sportswear Ltd, Unit 5, Glenburn Road, Prestwick, KA9 2NS.

General email: info@fusionsportswear.co.uk
Telephone number: 01292286827

Privicy Policy
 

Your privacy is very important to us. Please read below to see how Fusion Sportswear Ltd (the Business)  handles information.

This website is owned by Fusion Sportswear Ltd, a company registered in Scotland under registration number SC457566.

registered office is at:
Unit 5,
Glenburn Road,
Prestwick,
KA9 2NS

VAT Registration Number: GB170664604

We take user privacy seriously and take reasonable efforts to protect it. We have created this Privacy Policy (hereafter “Policy”) in order to share with you our information collection and use practices. AS MORE CLEARLY DEFINED HEREIN, WE WILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL.

Please read this Policy carefully before sharing any personally identifiable information described below.

By using, registering or placing an order on this website at https://www.fusionshop.co.uk, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing website and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand-in-hand with the Terms and Conditions of Use, found elsewhere on the website.

For the purposes of the Data Protection Act 1998, the Data Controller is Fusion Sportswear Ltd, Unit 5, Glenburn Road, Prestwick, KA9 2NS. info@fusionsportswear.co.uk

What personally identifiable information does Fusion Sportswear Ltd collect and how is it used?
When you visit, register or order products or services on https://www.fusionshop.co.uk you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, home or business address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Business will not collect such information from users while they use the website unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.

The Business may use or disclose all such information in order to:
•    fulfill a sale of a product or service including sharing such information with its partners and suppliers
•    carry out the service as requested by you
•    support marketing activities
•    to enable site visitors to participate in interactive features of your service, when they choose to do so
•    to respond to other inquiries or requests by you
•    to provide information about specials, sales or new products or services that you will introduce in the future.
•    obtain analysed information
and will retain such information for the following period of time: Due to HMRC rules and regulations, we are legally obliged to retain customer records for 6 years.

We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided.

The user may ‘opt out’ by contacting customer service at info@fusionsportswear.co.uk

The Business may, from time to time, send or post surveys or requests for your feedback in order to help us make our website and services better. Any responses we receive from users will be used only to evaluate our website and services and no personally identifiable information from respondents will be shared with any non-employees of Business, except that information provided in the Feedback/Comments areas.

If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image, and other information about you, for marketing purposes.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

What non-personally identifiable information does the Business collect and how is it used?

The Business collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.

Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at info@fusionsportswear.co.uk . You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies
What are cookies and why we use them?
Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our website and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of https://www.fusionshop.co.uk. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. The Business does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide. This Privacy Policy only covers the use of Cookies by Fusion Sportswear Ltd. It does not cover the use of Cookies by any other 3rd-party or advertisers.

There are two main types of cookies - session cookies and persistent cookies.
Session cookies only last during a single visit. When a user closes their web browser the session cookie information is automatically removed from their computer. The business uses sessions cookies fundamentally to ensure the site works correctly. Without session cookies, if you click CHECKOUT, the new page does not recognise your past activities on prior pages and your shopping cart will always be empty.
Persistent cookies are stored by the user's web browser even when the web browser has been closed, so that the next time a user goes back to the website that originally set the cookie, the website can read information back from the cookie. Persistent cookies have an expiry date which controls when they are automatically deleted.

Anonymous Visitor Statistics Cookies
The business makes use of Google Analytics to produce statistics on website usage, which helps us to improve the site and your overall user experience. To do this, Google Analytics uses a cookie. All data is anonymous, though you can refuse the use of cookies by easily changing the options on your browser or you can opt-out by installing a browser plug-in supplied by Google. Google's Privacy Policy
Third Party Functions
Social Media Plug-ins for Facebook and Twitter obtain data for tracking purposes. These Cookies are used to collect information from visitors to our site. The cookies will gather analytics on how often the webpage is shared. Personal information may also be used when provided knowingly by you. We use Facebook and Twitter to help us market our business using comments, feeds and Like functionality. We use these Plug-ins as a convenience for our users and only use it on the basis that Facebook and Twitter adheres to its Privacy Policy.


Is my information private with Business merchants and advertisers?
The Business website may contain links to various 3rd-party websites and the external websites of our advertisers and/or 3rd-party partners. Each of these websites may have a privacy policy that differs from that of the Business. This Policy does not cover the privacy policies of other websites. We urge you to check the privacy policies of each website that you may visit or interact with. The only Voluntary Information that may be shared between Business and one of our partner websites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.

 
Order information, including order numbers and amounts, may be available to the Business, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Business will not release this information to other parties unless you request it. The Business provides banner and other advertising on its website, from Google and other third parties, that may place and read cookies on your browser, or use web beacons to collect information in the course of advertisements being served. If you are concerned about your privacy regarding these advertisements, please refer to Google’s (or other third party) privacy policies.

What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits. The Business requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Business will not be liable for any losses or damages. The Business limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

May I see the information the Business collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at info@fusionsportswear.co.uk.
We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.

Can I Opt-out?
The Business gives users the option to remove personally identifiable information from our list of active users.
If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at info@fusionsportswear.co.uk. The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

Where is the web site located?
The Business web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the website, you authorise the import of your information and its use, as specified in this Policy.

What is the minimum age to use this website
Use of https://www.fusionshop.co.uk and products/services are intended for persons who are eighteen (18) years or older or business entities. If proof comes to the attention of the Business that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian or other person with legally recognised parental authority, the Business will immediately terminate such account.

Will there be changes to this Privacy Policy?
The Business reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Business. The Business will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Business web site assumes that they have read and accepted this Policy, as it may be amended from time to time.

Where can I access this policy?
This Policy is accessible from the Home Page of the Business web site, under the link “Privacy Policy".

Spyware
The Business never uses or installs spyware on user computers, nor do we use spyware to retrieve information from user computers.

Section Titles
The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

Payment Partners
The Business accepts Stripe as a payment option, and all users are subject to their individual terms of use, privacy policies and other legal requirements
Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.

Contact
All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to info@fusionsportswear.co.uk.

What is the effective date of this privacy policy?
This Privacy Policy was last updated, and became effective, on 01/09/2020.

Delivery & Return Policy
 

Delivery / Courier Service
We use Interlink Express/DPD/UPS/ Royal Mail for our order deliveries and are at a fixed rate dependant on the value of your order.

UK
£3.50 (order value up to £75);
£6.50 (order value between £75 and £150); or
Free (order value above £150)

Europe - £16.00*

Please provide a mobile telephone number in your order as the couriers may text you with a delivery time slot. All deliveries MUST be signed for on delivery.

The delivery charge paid at the time of order is for one delivery once all items are ready to ship. We do not ship part orders as standard; however, this is possible but is subject to a small split delivery surcharge. The longest lead time will apply if an order contains a mixture of items.  Orders should be placed separately if you wish for the item specific lead time to apply.

International Delivery
We use a tracked service with Royal Mail, up to 7 days for delivery and deliver to the following destinations:
 
Australia
New Zealand
Canada
United States

International delivery charges* start from £16 for a small parcel which is dependent on weight and value. The combined length + width + depth must be no more than 90cm with no single side longer than 60cm.

*Where parcel dimensions and/or weight exceed the systems automated shipping charges a surcharge would apply. We would contact you to arrange to take an additional payment before goods are shipped.

Please contact us on 01292286827 or info@fusionsportswear.co.uk


Awaiting stock
Goods are usually dispatched within 21 days from club shop closing date dependant on stock availability (closing date shown on club shop webpage). You will receive an e-mail if there is an extension to this timescale.

Returns
All goods supplied by Fusion Sportswear Ltd are from official sources and are covered by the normal manufacturer's warranty. If an exchange or refund is required, the items should be returned to us in their original condition and packaging within 28 days of your purchase.

Unfortunately, we cannot accept the return of an item that has been personalised or badged, unless it is a fault of the manufacturer. We do however reserve the right to deal with such issues on a case by case basis. This does not affect your statutory rights.

In all cases, the items returned must be in their original condition, which includes any packaging. For example, socks etc. are to be returned in their original undamaged bag. All goods will be inspected on return. The goods are your responsibility until they reach our warehouse.

BEFORE returning any items, any customer must first contact Fusion Sportswear Ltd via E-mail (info@fusionsportswear.co.uk) and all returns are subject to approval by Fusion Sportswear Ltd.  Return of items will be at your own cost and risk. We recommend you use a tracking service as we cannot be held responsible for items lost in the post.

We will refund the monetary value of approved returns once they have been received. They will be refunded at your purchase price. All refunds will be for merchandise only, we cannot refund shipping costs unless the item was sent in error.

We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with. This does not affect your statutory rights.


Please address return parcels to:

Returns Department,
Fusion Sportswear Ltd
Unit 5
Glenburn Road
Prestwick.  KA9 2NS